FAQ

Common questions.

Quick answers about pricing, materials, shipping, customer supplied items, files, and custom projects.

Are the prices final?

No. Website prices are starting estimates only. Final pricing depends on artwork, size, material, quantity, customer supplied materials, and project details.

Do you take payment online?

Not right now. The website is built around quote requests, not online checkout.

Can I provide my own item?

Yes, customer supplied materials are accepted for many projects. We still need to review the item first to make sure it is a good fit.

Can you ship?

Yes, shipping is available for projects that make sense to ship.

What file types work best?

Clean vector files like SVG, DXF, AI, or PDF usually work best for logos. High-resolution PNG or JPG files can also work depending on the project.

Can you engrave anything?

No. Some materials, coatings, shapes, or customer items may not be a good fit. We review projects before confirming work.

Can you do fully custom projects?

Yes. If your idea is not listed on the website, submit it anyway and we will review it.

Still have questions?

Send us a message through the contact page, or submit a quote request if you are ready to start a project.