Privacy Policy

We may collect information you choose to submit, including your name, phone number, email address, social-media username, preferred contact method, project description, deadlines, uploaded artwork, photographs, and other files. We may also store project numbers, quote details, status history, approvals, and communication records. Our website host and security services may automatically receive technical information such as IP address, browser type, device type, pages visited, and approximate timestamps.

We use submitted information to answer questions, review quote requests, prepare designs and estimates, communicate about projects, produce approved work, arrange pickup or shipping, maintain project records, prevent abuse, and improve the website. Uploaded artwork and reference files are used only as reasonably necessary to evaluate and complete the requested project unless additional permission is provided.

We do not sell personal information. Information may be shared with service providers that help operate the website, store files, send notifications, provide hosting, process future payments, deliver packages, or protect the site. Information may also be disclosed when reasonably necessary to comply with law, respond to legal process, protect rights or safety, investigate fraud, or complete a business transfer.

Social-media links take you to third-party platforms with their own privacy practices. Project photos, customer names, usernames, or tags will be used for promotional posts only according to the permission provided by the customer or another applicable agreement.

We do not currently use third-party analytics or advertising cookies. Essential cookies may be used for website security, authentication, form submissions, and basic functionality. Social-media links take you to third-party platforms that may use their own cookies and privacy practices.

We intend to keep personal information only as long as reasonably needed for project work, customer service, legal or tax records, dispute handling, fraud prevention, and legitimate business operations. We use reasonable safeguards appropriate to the information and the size of the business, but no website, transmission method, or storage system can be guaranteed completely secure. Do not submit highly sensitive information such as Social Security numbers, financial-account credentials, or medical records through a general contact or quote form.

You may choose not to provide optional information, although some information is necessary to answer a request or complete a project. You may contact us through the website contact form or our linked social-media pages to ask about, correct, or request deletion of information you submitted, subject to records we must or reasonably need to retain.

The website and services are not directed to children under 13, and we do not knowingly seek personal information from children under 13. A parent or guardian who believes a child submitted information should contact us so it can be reviewed and removed where appropriate.

This Privacy Policy may be updated as the website, forms, social integrations, payment methods, and other services change. The effective date at the top of the page will be updated when material changes are made.